Privacy Policy

Last updated: November 7, 2025

Introduction

Welcome to unkapp. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our team collaboration platform.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us:

  • Account information (name, email address, password)
  • Profile information (display name, profile picture, status)
  • Workspace information (workspace name, settings)
  • Content you create (messages, files, channels)
  • Billing information (payment method, billing address)
  • Support communications

1.2 Information We Collect Automatically

When you use unkapp, we automatically collect:

  • Usage data (features used, actions taken, time spent)
  • Device information (browser type, operating system, device type)
  • Log data (IP address, access times, pages viewed)
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments and questions
  • Analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Protect against fraud and abuse

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 With Your Consent

We may share your information when you give us permission to do so.

3.2 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting providers
  • Payment processors
  • Analytics providers
  • Customer support tools

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may delete your account at any time, and we will delete your data in accordance with our retention policies, except where we are required to retain it for legal purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption in transit (TLS 1.3)
  • Encryption at rest (AES-256)
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to processing of your personal data

7. Cookies

We use cookies and similar technologies to provide and support our services. Cookies help us remember your preferences, understand how you use our service, and improve your experience.

You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

9. Children's Privacy

unkapp is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice.

11. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

12. GDPR Compliance (For EEA Residents)

If you are located in the European Economic Area, you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

13. CCPA Compliance (For California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to delete personal information
  • Right to equal service and price

We do not sell personal information.